Due to recent security issues with Outlook mail and also the incredible amount of spam that is
infiltrating our servers we have made the decision to further lock down the mail server by requiring SMTP authentication. This will
eliminate the possibility of unscrupulous spammers ever being able to illegally use a users name to spam others and will minimize the possibility of them using malware or other spam related tools to access the system. This combined with added filters and scanners will keep you the user and us the provider far more secure.
The instructions are very simple to follow as below. If anyone needs help with this please feel free to call (727) 743-4653 Make sure to leave a message where you can be reached so that we may return your phone call in the event that we are assisting others.
Thank you for your cooperation in this matter. We look forward to serving all of you in the best way we can.
Outlook Mail
Setup
*Outlook and Outlook Express*
To configure authenticated SMTP in Outlook Express: 1. From the Tools menu, select "Accounts..." 2. Highlight your Mail account (it may be called
mail.integracom.net). 3. Click the "Properties" button on the right side. 4. Choose the "Servers" tab. 5. Check the box next to "My server requires authentication." 6. Click the "Apply" button. 7. Click the "OK" button.
Netscape Mail
Setup
*Netscape Messenger*
To configure authenticated SMTP in Netscape Messenger: 1. From the Edit menu, select "Preferences..." 2. Click the plus (+) icon next to "Mail & Newsgroups." 3. Choose "Mail Servers." 4. In the "Outgoing mail server user name" field enter Username 5. Click the OK button.
*Eudora*
To configure authenticated SMTP in Eudora: 1. From the Tools menu, Select "Options..." 2. Click on the "Sending Mail" icon. 3. Check the box next to "Allow authentication." 4. Click the OK button. *Microsoft Entourage * To configure authenticated SMTP in Entourage: 1. From the Tools menu, select "Accounts." 2. Double-click your Mail account (it may be called mail.domain.com). 3. Click on the "Click here for advanced sending options" button. 4. Check the box next to "SMTP server requires authentication." 5. Select the radio button next to "Use same settings as incoming mail server." 6. Click the OK button Above are the instructions to give your users that will explain how to set their mail client for SMTP authentication.
Renee M DiPolito
Integra Communications Technical Support
(727) 743-4653 (727) 550-8890